Return & Exchange Policy

At Valorix Essentials, we are committed to providing high-quality products and excellent customer service. If you receive a damaged, defective, or incorrect item, we’re here to help!

Returns & Exchanges

We accept returns for defective or incorrect items within 7 days of delivery. To start a return, please contact us at [your email] with:
✔ Your order number
✔ Clear photos of the product issue
✔ A brief description of the problem

If your return is approved, we will provide return instructions or offer a replacement.

📌 Please note:

• We do not accept returns for change of mind or buyer’s remorse.
• Items must be unused and in original packaging to qualify for a return.
• Shipping costs for returns are non-refundable.

Refunds & Replacements

• Refunds will be processed within 7-14 business days after approval.
• Replacements will be sent if the item is defective or incorrect.
• If your package is lost in transit, we will investigate and issue a refund or reshipment.

For any issues, reach out to email—we’re happy to help!